SXSW Panel Recap: Teens, Screens & Wellbeing: Youth in the Digital Age
March 20, 2024

It’s really hard to be a human – and even harder to be a teenager. Navigating physical, mental, and emotional changes, while also balancing growing expectations and relationships, is particularly difficult in a tech-centric world. Adults have a responsibility to hear teen voices and respond with empathy.


In a packed ballroom at Thompson Hotel, moderator Kelsey Noonan (Pivotal Ventures, founded by Melinda Gates) led a discussion of how today’s teenagers are faring in our digital world inundated with notifications from devices. “Nuance is required” and the “teenage experience is not monolithic” were overarching themes of the conversation.


Adults have always worried about teenagers, with growing concern regarding newfangled technology. Kyra Kyles (CEO of YR Media, a 30+ year network of young journalists) shared a “doom reporting” headline she’d seen earlier – “Digital Fentanyl” – offering negativity without solution. What adults should do, the panelists agreed, is work with teenagers, not speak for them; give them agency and explain ramifications of their digital behaviors; act as allies; and recognize the importance of connection.


Kyles shared two videos of their essential voices in conversations about technology’s pros and cons. Teens are not waiting for permission slips to utilize available platforms – they’re our culture keepers – and we should support them by showing healthy practices and reality checks.


Katya Hancock (executive director of nonprofit Young Futures) shared statistics painting today’s teens as the “loneliest generation in history”: 50% feel they don’t belong, 25% feel very lonely all or most of the time. Hancock announced a new biannual $1 million commitment and open funding call for orgs working on teen well-being in a tech-driven world.


Emily Weinstein (executive director of the Center for Digital Thriving, Harvard) explained that “tech is an amplifier and accelerator for both highs and lows.” Teens utilize social media like school lunchtime, but the bell doesn’t ring after 30 minutes. It’s nonstop, and more KOMO than FOMO – knowledge of missing out. A kid sees on Venmo or a map that friends gathered for an event, but they weren’t invited. Digital life also entails the burden of empathy: Imagine a friend texts at 10pm during crisis, a teen has to decide between supporting a friend or self-care/sleep.


Still, teens tend to see through a lens of hope, so adults should reframe their approach: Remember slam books? We didn’t ban pens and paper. Perhaps we shouldn’t ban phones, often a lifeline. And teens are not a monolith – race, gender, location, and socioeconomic brackets all create different experiences that extend online.


A few takeaways from teens: utilize Do Not Disturb and reduce notifications, “Look up!,” block/limit apps, listen to music instead, and no phones at mealtime. Solutions from the panelists: Shift self-talk, address thinking spirals/traps, utilize free resources, model behavior. Perhaps the most important takeaway was: You don’t need fancy tools, you can simply work toward building a bridge constructed of empathy and compassion.


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As members of The Goodness Web, your family joins a diverse community of results-oriented donors and partners who pool their resources and expertise to accelerate the most promising mental health initiatives to improve lives.
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Elizabeth Binder has been named Chief Operating Officer (COO) of The Goodness Web (TGW). In this role, Binder will focus on operations, finance, and grantmaking strategy. Binder brings over 15 years of social sector leadership and experience to TGW. Prior to joining TGW, she was a partner at The Bridgespan Group, a global nonprofit consultancy, where she advised social sector leaders on strategy, grantmaking, and operations. In that role, she worked with a broad range of organizations, including philanthropic collaboratives, foundations, and NGOs. Before she joined Bridgespan, Binder spent five years at Bain & Company, working primarily with Fortune 500 companies. Binder has had a passion for and commitment to improving youth mental health throughout her career. She believes that transforming mental health for young people is one of the most important issues our society faces and has worked extensively with leading organizations in the field. Binder holds an MBA from Stanford University’s Graduate School of Business, where she also earned a Certificate in Public Management. As an undergraduate, she studied commerce and psychology at the University of Virginia. The Goodness Web (TGW) connects a diverse community of results-oriented donors who pool their resources to accelerate the most promising mental health initiatives with the goal of improving the lives of youth and those who care for them. In just a few years since its launch, TGW has raised over $18M to grant to nonprofits capable of driving systems change and increasing access to support across the adolescent mental health ecosystem. TGW will award $4M in new grants in 2025. TGW was founded by Jan and Rob Swartz and Mark and Gina Verdi. “Elizabeth has dedicated her career to helping organizations build and execute on strategies to tackle social issues at scale. She brings the strategic and operational skillset we need to continue to grow our impact,” said TGW Co-Founder and Board Chair Mark Verdi. “Elizabeth’s experience in business, strategy, and philanthropy, combined with her passion for supporting youth mental health, is exactly what we need to help TGW expand into its next chapter. I am excited to partner with her to accelerate our growth and impact,” added TGW CEO Celine Coggins.  Of her new role, Elizabeth reflected, “I believe deeply in The Goodness Web’s mission to address the youth mental health crisis. I couldn’t be more excited about this opportunity to build on the incredible work that The Goodness Web has already done.”
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Dear TGW Supporters, Our Board of Directors has approved almost $4M in grantmaking for 2025 based on your generous contributions. We expect to make 5 grants with those funds in 2025. We are grateful to you for trusting us to invest these donations wisely in nonprofits poised to make a transformative impact on youth mental health.
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As members of The Goodness Web, your family joins a diverse community of results-oriented donors and partners who pool their resources and expertise to accelerate the most promising mental health initiatives to improve lives.
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As members of The Goodness Web, your family joins a diverse community of results-oriented donors and partners who pool their resources and expertise to accelerate the most promising mental health initiatives to improve lives.
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